Draft for review. This text will be finalised and approved before AJA LIVE launches. Items in square brackets are still to be confirmed.
AJA LIVE has zero tolerance for child sexual abuse and exploitation (CSAE). This page sets out our standards, what we do to enforce them, and how to reach us.
Adults only
AJA LIVE is only for people aged 18 and over. Everyone gives their date of birth when they sign up, and we remove accounts that we find belong to anyone under 18.
What is prohibited
We prohibit any content or behaviour that sexualises, exploits or endangers children, including:
- child sexual abuse material of any kind, real or generated;
- grooming, or any attempt to contact a minor for sexual purposes;
- sexualised comments about minors;
- sharing, requesting or pointing to such material anywhere on the Service.
How we enforce these standards
- Reports of child safety concerns are given the highest priority by our moderation team.
- We remove the content, ban the accounts involved and keep the evidence needed for an investigation.
- We report child sexual abuse material and exploitation to the relevant authorities, as the law requires.
- We work with law enforcement when they ask for help with an investigation.
How to report
- In the app: use the report option on the profile, message or live room.
- By email: write to support@ajalive.com with the subject “Child safety”. Include the user’s AJA LIVE ID if you can, and do not attach or forward illegal material.
- Emergencies: if a child is in immediate danger, contact your local emergency services first.
Child safety contact
Our designated contact for child safety matters is [name and role to confirm], reachable at support@ajalive.com.
Compliance
AJA LIVE complies with applicable child safety laws, and we keep these standards under regular review.